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Legal Terms That Work for You

aec99 sets out its legal position clearly so you know exactly where you stand — from account creation to wallet activity via bKash, Nagad, or Rocket. Access and eligibility depend on your local law and the region you are in.

Jurisdiction-aware termsbKash, Nagad, Rocket wallet policyAccount data rightsTransparent contact process
aec99 Legal Terms That Work for You
HOW WE HANDLE DATA

Account Security and Your Data Rights

We take a practical approach to data handling — collect what is needed to run your account, protect it with encryption in transit and at rest, and delete it when it is no longer required. Your bKash, Nagad, or Rocket transaction references are retained only as long as our payment reconciliation process requires. You can request access to, correction of, or deletion of your personal data at any time through your account settings or by contacting support.

Data You Control

Your account profile, payment method references and communication preferences are yours to review and update at any time from the Settings section of your aec99 account.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which parts of the platform you use most. You can adjust cookie preferences via your browser settings.

Retention Schedule

Account data is retained while your account is active and for the period required after closure by applicable financial and regulatory obligations. We do not retain data beyond that window.

Requesting Changes

To request a data correction or deletion, go to Settings, select 'Legal and Privacy', and submit the form. Our team will confirm receipt and action within the policy timeframe.

REACH OUR TEAM

Contact Us on Legal and Account Matters

If you have a question about these terms, need to request a copy of your data, or want to flag a concern about your account, our support team handles legal and policy queries separately from general account help. Reach us through any of the channels below — we aim to respond to legal and data requests within the timeframe required by applicable policy.

Team online

Live Chat

Open the chat widget from any page on aec99. For legal queries, select 'Account and Policy' from the topic menu so your message reaches the right team.

Email Support

Send your legal or data request by email. Include your registered account name and the nature of your request — data access, correction, or deletion.

Account Help Centre

Log into your aec99 account, go to Settings, then select 'Legal and Privacy' to submit a formal request or review the current version of your accepted terms.

Legal Questions We Hear Most Often

Below are the legal and policy questions that come up most frequently. If your question is not here, use the live chat or email channel listed above to get a direct answer from our policy team.

Access and eligibility depend on your local law and the region you are in. We do not confirm or deny legality for specific locations — that is your responsibility to verify before using the platform.

Yes. Log into your account, go to Settings, then 'Legal and Privacy', and submit a data access request. Our team will respond within the timeframe our policy requires.

Payment references are stored only for reconciliation and are not shared with third parties beyond the payment processor. Retention ends when the reconciliation window closes, in line with our data schedule.

Your data is retained for the minimum period required by applicable financial obligations after account closure, then deleted. You can request confirmation of deletion after that period via email support.

Yes. Go to Settings and select 'Legal and Privacy' to submit a correction request. For identity-linked corrections, you may be asked to verify the change through your registered contact method.

The revision date appears at the bottom of this legal page. If terms change, continued use of the platform after the revision date means you have accepted the updated version.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.